Overview
API
Appendices
What is Synapze LX?
Synapze LX by Bond is a flexible and scalable platform designed to meet diverse business needs. It features real-time campaign management and an intuitive user interface, enabling marketers to quickly launch and manage multiple promotions, effectively automating loyalty management. Synapze LX is ideal for modern loyalty strategies and is built to grow alongside your organization.
Benefits
Synapze LX offers numerous benefits, including efficient real-time campaign management and an intuitive, user-friendly interface that streamlines processes and saves time. Its scalable design allows it to grow with your organization, adapting to changing business needs. The developer portal enhances your experience by providing valuable resources and insights to optimize loyalty strategies and boost customer engagement.
Modules
Synapze LX contains a suite of technology modules intended to provide a toolset for overall management of loyalty programs through user interfaces and integrations, designed towards allowing for unique customer experiences.
Core
Back-end engine that drives the loyalty ecosystem which includes data integration gateways, points bank, member database, rewards catalog integrations, fraud management, and other core program capabilities.
Data Platform
Data ingestion, data modelling, dashboards, and reports to track loyalty programs using meaningful insights from advanced analytics. Standardized and customized metrics are implemented to suit client needs.
Loyalty Engine
Business user-facing platform that allows clients to easily execute engagement strategies that target specific customers with tailored offers and experiences, helping drive loyalty to the brand.
Service Hub
Customer support interface and external integrations to help companies support and manage members in their loyalty program through customer service tools and loyalty program call centre tracking.
User Administration
Supports administration and management of users for all Synapze LX user interfaces to provide a unified login experience, ability to maintain personal user profiles, and single sign-on integration capabilities.